Ransomware
Law firms are among the most-targeted businesses for ransomware. One encrypted file server can freeze every active matter—and trigger breach-notification duties.
Managed IT for Law Firms · Nationwide
A breach doesn't just expose client files. It stops the billable clock.
Micro Ops delivers managed IT built specifically for law firms—same-day response, real fluency in your legal software, and security that satisfies your malpractice carrier and your duty of confidentiality.
CompTIA A+ Certified
Apple Certified
4.8★ Google rating
Smyrna, GA · Serving firms nationwide
The risk is specific to your practice
Generic IT treats your firm like any other office. It isn't.
Law firms hold exactly what attackers want—settlement funds, M&A details, sealed records—and bill by the hour they're up and running. Here's what we're hired to prevent.
Wire fraud & email compromise
A spoofed message reroutes a real-estate closing or settlement wire. Business email compromise is the costliest threat to firms that move client funds.
Downtime at the worst moment
A server failure during trial prep or a closing doesn't just cost IT hours—it vaporizes billable time and credibility with the client and the court.
IT that doesn't speak legal
A generalist MSP can't tell Clio from a calendar app, fumbles your DMS, and breaks e-filing the week it's due. Expertise isn't optional here.
We already know your stack
Legal software we support, day in and day out.
Practice management, document management, research, and the court portals your filings depend on. We support the tools your firm actually runs on.
Clio
Practice Management
Litify
Legal Operations
MyCase
Practice Management
PracticePanther
Practice Management
NetDocuments
Document Management
iManage
Document Management
Worldox
Document Management
Westlaw
Legal Research
LexisNexis
Legal Research
E-Filing Portals
Court E-Filing
Running something else? If it's used in a law firm, we've almost certainly supported it. Ask us.
Confidentiality & ethics, handled
Your technology obligations are now part of your ethics obligations.
We translate the rules you're held to into controls you can actually point to—and defend—if a client, a carrier, or the bar ever asks.
Reasonable efforts to protect client information
Rule 1.6(c) requires reasonable efforts to prevent unauthorized disclosure of client data. We implement that as MFA everywhere, encryption at rest and in transit, and access logging you can produce on demand.
The duty of technological competence
Competent representation now includes keeping reasonably abreast of the benefits and risks of technology. We document your stack and safeguards so your competence is demonstrable, not assumed.
Matter-level access & conflict screens
We enforce ethical walls at the file level in your DMS and practice system, so screened attorneys and staff simply can't reach conflicted matters—not by policy alone, but by permission.
Privileged communication, protected
TLS enforcement, on-demand message encryption for privileged correspondence, and data-loss prevention that catches a misdirected email before it leaves your firm.
Questionnaire & renewal support
We complete the technical sections of your cyber-insurance application and close the gaps carriers require—MFA, EDR, tested backups, training—so coverage isn't denied or surcharged.
Security around client funds
Segregated access, wire-verification controls, and monitoring on the systems that touch your trust account—because an IOLTA shortfall from fraud is a bar-grievance problem, not just a banking one.
Managed IT, fully covered
What's included in a Micro Ops engagement.
One fixed monthly number per seat. Scales from a two-attorney shop to a multi-office firm—security and support don't get bolted on later.
Helpdesk & same-day support
Mon–Sat, 8a–7p with under-15-minute triage and 24/7 after-hours dispatch for anything that stops billable work.
Endpoint protection & EDR
Managed detection and response on every laptop and server, with isolation and remediation before ransomware spreads.
Backup & DR with tested restores
Encrypted, versioned backups of servers, Microsoft 365, and your DMS—with restores tested on a schedule, not assumed.
Microsoft 365 hardening
Conditional access, MFA, secure defaults, and mailbox auditing tuned for confidentiality—not the wide-open out-of-box config.
Vendor management
We own the calls to Clio, your DMS, Westlaw, and your ISP—so your administrator stops being the firm's unofficial IT desk.
Attorney onboarding & offboarding
New hires productive on day one; departing attorneys de-provisioned the same hour—access, devices, and data, fully closed out.
94%
Issues resolved same day
4.8★
Google rating
<15 min
Average triage to start
24/7
After-hours dispatch
Questions firm administrators ask
Frequently asked questions.
Do you support Clio?
Yes. We support Clio Manage and Clio Grow day to day—user provisioning, integrations, document syncing, and troubleshooting—along with Litify, MyCase, PracticePanther, NetDocuments, iManage, Worldox, and Westlaw and LexisNexis access. We know how these systems are actually used in a firm, not just how to install them.
What does managed IT cost for a small law firm?
Most small firms land between roughly $90 and $160 per user per month depending on tier, security requirements, and whether your carrier mandates specific controls. We scope it to attorney and staff seats with no surprise project fees, and you get a fixed monthly number after a short discovery call.
Can you help with our cyber insurance application?
Yes. We complete the technical sections of cyber-insurance questionnaires and attest to the controls carriers look for—MFA everywhere, endpoint detection and response, tested backups, email security, and security awareness training. We also fix gaps before renewal so your application isn't denied or surcharged.
How fast is response during business hours?
Triage typically begins in under 15 minutes during business hours (Mon–Sat, 8a–7p), and we resolve 94% of issues the same day. Anything that blocks billable work—a down server during trial prep, a stuck e-filing—is escalated immediately. After hours, dispatch is available 24/7.
Do you understand legal-specific software and workflows?
That's the point of working with us instead of a generic MSP. We support practice management, legal document management, court e-filing portals, and research platforms, and we understand matter-centric workflows, conflict checks, and how downtime maps directly to lost billable hours.
How do you handle client confidentiality under ABA Rule 1.6?
ABA Model Rule 1.6 requires reasonable efforts to prevent unauthorized disclosure of client information. We implement that as multi-factor authentication, encryption at rest and in transit, matter-level access controls and ethical walls, encrypted email, and access logging you can produce if you're ever questioned.
Do you provide backup and disaster recovery with tested restores?
Yes. We run encrypted, versioned backups of your servers, Microsoft 365, and document management system, and we test restores on a schedule—because a backup you've never restored is a guess. If ransomware hits, the goal is hours to recovery, not days of lost billing.
Book a consultation
Let's pressure-test your firm's IT before someone else does.
A 30-minute call with someone who knows legal software and the rules you practice under. No script, no junior sales rep—just a clear read on where your risk and downtime are.